Privacy Policy

Effective Date: January 1, 2026

This Privacy Policy explains how ClearHisaab (“we”, “us”, “our”) collects, uses, stores, processes, and protects the personal and business information of users, including manufacturers, distributors, retailers, and other business entities that use our platform.

By accessing or using ClearHisaab, you agree to the terms of this Privacy Policy and consent to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide, improve, and support our services.

1.1 Personal Data

We may collect the following personal information when you register, use, or interact with our platform:

  • Business name, legal entity details, GSTIN, and address
  • Contact information (email, phone number, postal address)
  • Account credentials (username, password)
  • Contact details of your authorised representatives and users
  • Billing and financial data required for invoicing and reporting

1.2 Business & Operational Data

As part of subscription or platform usage, we collect:

  • Inventory details (products, stock levels, pricing)
  • Sales, purchase and invoice history
  • Supplier and customer data
  • Transaction metadata for reporting and analytics

1.3 Automatically Collected Data

When you use the platform, we may collect:

  • Device and browser information
  • IP address and geographic data
  • Usage analytics for feature improvement

2. Use of Information

We use information for the following purposes:

2.1 To Provide and Improve Services

  • Administer accounts and deliver key platform features
  • Process inventory updates, billing, and reports
  • Improve system performance and user experience

2.2 Communication

We may contact you:

  • To share service notifications and updates
  • To respond to your queries or support requests
  • With information about new features, marketing, or promotions (with opt-out options)

2.3 Legal and Compliance

  • Enforce our Terms of Service
  • Comply with statutory obligations
  • Respond to lawful requests from authorities

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain session integrity
  • Improve security and performance
  • Understand usage patterns for analytics

You can manage or disable cookies through your browser settings. However, this may affect platform functionality.

4. Sharing of Information

We do not sell or rent your data to third parties. We may share information in limited circumstances:

  • 4.1 With Service Providers: To facilitate platform functionality (e.g., cloud hosting, analytics, email delivery).
  • 4.2 With Affiliates: To support integrated services within our group of companies.
  • 4.3 For Business Transfers: If ClearHisaab undergoes a merger, acquisition or restructuring, your information may be shared as part of the business assets.
  • 4.4 Legal Obligations: To comply with legal requirements, protect rights, or respond to lawful requests by authorities.

5. Data Retention

We retain your personal and business data:

  • As long as your account is active
  • As necessary to provide services
  • To comply with applicable laws and regulatory requirements

If you request account deletion, we will remove or anonymise your identifiable data in accordance with legal and operational requirements.

6. Security and Protection

We implement appropriate technical and organisational measures designed to protect your data against unauthorised access, disclosure, or destruction. However, no electronic system can be 100% secure, and you acknowledge this inherent risk.

7. User Rights

Depending on applicable law, you may have the right to:

  • Access, modify, or delete your personal data
  • Restrict or object to certain processing
  • Withdraw consent at any time
  • Receive a copy of your data in a structured format

To exercise these rights, contact us at the details provided below.

8. Children’s Privacy

ClearHisaab is intended for business use only and is not directed at individuals under the age of 18. We do not knowingly collect data from individuals under 18.

9. Links to Third-Party Sites

Our platform or emails may contain links to third-party websites or services. We do not control those sites and are not responsible for their privacy practices. Review their privacy policies independently.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy with an updated “Effective Date” on our website. Continued use of the platform after changes indicates acceptance of the revised policy.

11. Grievance Officer / Contact Information

In compliance with applicable data protection regulations, ClearHisaab has designated a Grievance Officer to address privacy concerns.

Grievance Officer:Banmeet singh
Phone:+91-8826266210
Address:Ecotech -III, Greater Noida(U.P)

If you have questions, requests to access/modify data, or complaints, please contact us using the above information.